Shipping & Handling Policy
OwnTheAvenue Shipping & Handling Time Policy
Our Handling Time Is Up to 2 business days upon payment clearance for most eligible items. *Please note: On high quantity orders, example a few hundred quantity of an item or type of purchase, please see full details of bulk / bigger orders for handling time below*
Our cut off time for 1 business day, is by 1PM - Pacific Standard Time. For example, if you place an order after 1pm on a Friday Pacific Standard Time, your item maybe dispatched for shipment on the following Tuesday at our local USPS center by 5PM, at the latest.
For the best and smoothest shopping experience, we kindly please request and recommend to check your delivery address before placing an order, to confirm it is USPS verified. - We do not ship to invalid USPS address' that are not confirmed on file with USPS. We will contact you if there is any issues of your delivery destination / USPS giving us an invalid address. If we do not receive an email response from your email on file of your purchase, within 5 business days, we will go ahead and cancel your transaction / refund you. Example of invalid address' include but not limited to: example- Placing an order with out an apartment unit - If we go to ship your item and USPS gives us an error / requesting "No unit number found" or "No unit number added" with an error code, we will notify you right away.
OwnTheAvenue Shipping Methods - Carriers We Use
Free USPS First Class Shipping within the United States for lighter and small letter items.
Free USPS Ground Advantage Shipping For items in bulk / heavier weights, exceeding 2 ounces.
We use USPS For International Shipments. Prices vary per country. Please see check out page per your shipment cost for your country.
Expedited Shipping is also available for an extra $12 - $40 fee (depending on the weight of your order and service you would like) - via USPS Priority Mail. If you need your order expedited with a quicker shipping service - please contact us so we may provide you an estimate for the extra cost and details.
*Bulk / High Quantity Order Handling Time* Please note: For custom printed orders or big purchases exceeding over 100 quantity, please allow 5-10 business days, or more if the quantity is over 5,000 - Please email us for direct shipping estimates, or we will notify you if the handling time will exceed 2 business days, if your order is over 100 Quantity. For example: If your quantity exceeds 100 units, we will notify via email, of your estimated dispatched time, if we are unable to ship your item within our 2 business day general shipping time. This policy is to ensure transparency and to ensure our products are quality manufactured / we take the time to ensure best quality for our customers, as we do not believe in rushing our manufacturing process, this is why we have our bulk / high quantity extra handling time policy in place here, upon our details page.
If you have any questions or concerns, please feel free to contact us via our Contact Us page on OwnTheAvenue.com - Thank you